After-Sales Services

Moving to Portugal can be very daunting if you are not acquainted with the language, laws, and culture. We have created a quick guide for after-sales services to help you sort out all of the next steps after purchasing a property.

We and our partners help our clients through all critical steps to make the move to Portugal as convenient, exciting, efficient, and safe as possible. We only work with partners that have proven records of high customer satisfaction.
Please check-mark the respective section below where you would like to get support and we will get you in contact with our partners. If you have questions please do not hesitate to contact us and wee will be ahppy to help you

Utilities - Energy/gas

When you move into a new home, you will need to choose an energy supply company for your residence. It is best to search among the free market companies and make a comparison of the rates and services that best suit your needs.
You will not need to change the energy meter that you have installed. Terminating the contract with the old operator is the responsibility of the new supplier.
The time it may take to connect electricity and/or natural gas at your new address is about 15 days, so you should request the connection as soon as you can.
The documents requested are usually:
– Taxpayer number;
– Delivery point code (included in the invoices);
– Bank identification number (in case of direct debit payment)
– Proof of the new address (e.g. copy of the deed).



Utilities - Water

To sign a water supply contract for your new home, you can do it in person at the municipal water and sanitation services, or via the email address provided by the municipality in your area of residence.
The documents requested are usually:
– Form (each municipality’s own form);
– Citizen Card or Identity Card and Taxpayer Card;
– Title of acquisition;
– Updated Caderneta Predial Urbana (urban land registry)
– Proof of NIB (in case of payment by direct debit)
Some chambers already have an online procedure.
If the property already has a meter installed, it is mandatory to provide the current meter reading.
It makes the process easier if you have an old meter invoice with you.


Utilities - Telecom

When it comes to the telecom market Portugal has plenty of options, whether you’re setting up a home phone, the internet, or TV in Portugal. This makes it easier to find the right connections for you, that meet both your needs and your budget.

home insurance

Home insurance

Despite all precautions, adverse situations do occur! The purchase of a house, be it an apartment or a villa, implies the mandatory contracting of an insurance policy that covers the fire risk of the house and, if applicable, of the corresponding common parts (roof, stairs, elevators, garage, etc.).

The insurances associated to Housing Loan operations have the function of safeguarding the protection of the property and the protection of the credit granted, foreseeing its payment to the Bank in particularly adverse situations for the Client / family unit.

We can put you in contact with an insurance broker who will find the package that suits you the best according to your needs


When considering building your home in Portugal, you can choose either to build a new house or renovate an existing structure. Finding the right construction companies in Portugal can already be a big challenge in your home country. We work in cooperation with local and national construction companies in Portugal and have helped many clients to realize successfully their projects.  


city annual taxes

The Municipal Property Tax (IMI) is a yearly tax by the municipalities on the owners of property located in Portugal. Every year, in the month of April, the Finance Department starts notifying the taxpayers of the addresses present in the NIF. An ATM reference is included in the notification.

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